Booking your first professional cleaning can feel like a big step. We want you to feel comfortable and confident from the very beginning.
Here’s exactly what you can expect when you schedule your first cleaning with Maid Aid House Cleaning in San Antonio.
Before We Arrive
Communication is important to us.
You will receive:
- A reminder two days before your scheduled cleaning
- A second text message 30 minutes to one hour before our arrival time
No surprises. No guessing. Just clear, consistent communication so you always know what to expect.
Our Cleaning Crew
You can expect a two to three person crew to arrive at your home.
Our team is professional, efficient, and experienced. With multiple cleaners working together, we’re able to thoroughly clean your home while respecting your time.
We Bring All Supplies
You do not need to provide anything.
We bring:
- Cleaning products
- Equipment
- Supplies
If you prefer that we use a specific product in your home, just let us know — we’re happy to accommodate when possible.
Entry Options — Whatever Makes You Comfortable
You have full flexibility when it comes to access.
You can:
- Be home to let us in
- Leave us a door code
- Provide a key
Many of our clients choose to go about their day while we clean. Others prefer to be home. Either option works — it’s completely up to you.
Your First Cleaning Takes a Little Longer
If you choose monthly service, your initial cleaning will take longer than your regular maintenance clean.
Why?
Because we are bringing the home up to maintenance level.
The first clean is a reset. It allows us to:
- Address buildup
- Detail areas that haven’t been maintained regularly
- Get everything up to Maid Aid standards
Your initial cleaning typically takes 2 to 3 hours, depending on the size and condition of the home.
After that, monthly or bi-weekly cleanings are faster and more efficient because we’re maintaining an already clean space.
Payment Process
After your cleaning is complete, we will send you an invoice via:
- Text message
Whichever you prefer.
Simple. Straightforward. No confusion.
After Your First Cleaning
Once your initial cleaning is complete, you can decide what works best for you moving forward.
We offer:
- Bi-weekly service
- Monthly service
Many of our clients find that recurring service keeps their home consistently fresh and eliminates the need for another “reset” cleaning.
Ready to Get Started?
If you’ve been thinking about hiring a cleaning service, this is your sign.
Clear communication.
Professional crews.
Flexible access.
Simple billing.
We make the process easy from day one.
Contact Maid Aid House Cleaning today to schedule your first cleaning and experience the difference for yourself.